Privacy Policy

Switch Automatic (“Company,” “we,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard information when you visit switchautomatic.com or engage our AI automation services.

1. Information We Collect

Information You Provide

• Contact details: Name, email, phone number, and business name submitted via forms or direct communication.
• Business information: Goals, requirements, and operational details shared during consultations.
• Payment data: Billing information processed securely via Razorpay. We do not store card details on our servers.
• Correspondence: Emails and messages exchanged with our team.

Automatically Collected Data

• Usage analytics: Pages viewed, session duration, browser type, device, and IP address.
• Cookies: Essential cookies for site functionality and optional analytics cookies to improve user experience.

2. How We Use Your Information

• Deliver, maintain, and improve our services.
• Communicate about projects, updates, and support.
• Process payments and generate invoices.
• Respond to inquiries and provide assistance.
• Send service-related updates (opt-out available at any time).
• Meet legal obligations and enforce our Terms & Conditions.

3. Data Sharing

We do not sell, rent, or trade personal data. We share information only with:

• Payment processor: Razorpay, for secure transaction processing (their privacy policy).
• Infrastructure partners: Hosting, email, and analytics providers bound by confidentiality agreements.
• Legal authorities: When required by law, court order, or regulation.

4. Security

• SSL/TLS encryption across our website.
• Secure access controls and authentication.
• Regular security audits and system monitoring.
• Data hosted on reputable, secure cloud infrastructure.

No electronic transmission method is 100% secure. We implement reasonable precautions but cannot guarantee absolute security.

5. Cookies

• Essential: Required for site functionality (authentication, sessions).
• Analytics: Help us understand usage patterns to improve the experience.

You can manage cookie preferences through your browser. Disabling essential cookies may affect functionality.

6. Your Rights

• Access personal information we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data (subject to legal and business retention needs).
• Opt out of marketing communications.
• Withdraw consent for data processing where applicable.

To exercise these rights, email [email protected].

7. Retention

We retain data only as long as necessary for the purposes described here or as required by law. Project-related records are typically kept for 3 years post-completion.

8. Children's Privacy

Our services are for businesses and individuals aged 18+. We do not knowingly collect data from minors.

9. Updates

We may revise this policy periodically. Changes are posted here with an updated effective date. Continued use constitutes acceptance.

10. Contact

For privacy-related inquiries or data requests, reach us at [email protected]